Privacy Policy

1. Introduction

Strategic Value Plus Solutions LLC ("V+", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform, applications, and connected services.

2. Scope of This Policy

This Privacy Policy applies to the Strategic Value+ website, web applications, mobile applications, and any connected services or integrations that reference this policy (collectively, the "Services").

3. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title
• Account Information: Login credentials and account preferences
• Usage Data: Information about how you use our platform and connected apps
• Technical Data: IP address, browser type, device information, operating system, and mobile device identifiers
• App Data: App version, installation data, crash logs, and performance diagnostics
• Connected Service Data: Information you authorize us to receive from third-party integrations, such as OEM portals, CRM systems, or utility providers

4. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your requests and transactions
• Send you important updates and communications
• Improve our platform, apps, and services
• Secure your account and prevent fraud
• Comply with legal obligations

5. Connected Apps and Third-Party Integrations

When you connect your Strategic Value+ account to third-party applications or services, we may exchange information with those providers as authorized by you. Each connected service is governed by its own privacy policy and terms. We encourage you to review those policies before connecting an integration.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Services, understand usage, and improve user experience. You can manage your cookie preferences through your browser or device settings.

7. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the Services, and when required by law or to protect our rights and users.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, and comply with legal obligations.

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent for optional data processing

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Strategic Value Plus Solutions LLC
Email: privacy@strategicvalueplus.com
Website: strategicvalueplus.com